At Jay’s Kitchen, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online catering and food services. By accessing or using our website or services, you consent to the terms and conditions of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, delivery address, and payment details when you place an order or create an account on our website.

1.2 Usage Information: We automatically collect certain information about your interaction with our website and services. This includes your IP address, browser type, device information, operating system, and usage patterns.

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze user behavior. These technologies may collect information such as your IP address, browser type, and device information.

2. Use of Information

2.1 Provide and Improve Services: We use the information we collect to process your orders, deliver food and catering services, and improve our website and offerings.

2.2 Communication: We may use your contact information to communicate with you regarding your orders, promotions, updates, or customer service inquiries.

2.3 Personalization: We may use your information to personalize your experience on our website and tailor our offerings to your preferences.

2.4 Analytics: We use aggregated and anonymized information for analytical purposes, such as understanding user behavior, trends, and preferences to enhance our services.

2.5 Legal Compliance: We may use or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Information Sharing

3.1 Service Providers: We may engage trusted third-party service providers to assist us in providing our services. These providers have access to your information only to perform tasks on our behalf and are obligated to maintain its confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the transfer of your information.

3.3 Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

3.4 Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

6. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with a new effective date. It is your responsibility to review this Privacy Policy periodically for any changes.