1. Acceptance of Terms
By accessing or using our catering and online services, you acknowledge and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our services.
2. Orders and Payments
a. You may place orders for catering services or items through our online platform.
b. All prices are listed in the currency specified and are subject to change without notice.
c. Payment for orders is required at the time of placement through the available payment methods.
3. Delivery and Pick-Up
a. We will make every effort to ready your order within the specified time for pick-up.
b. We will communicate any delays to you promptly.
c. It is your responsibility to provide accurate information. We are not liable for any delays or non-delivery due to incorrect or incomplete information provided by you.
4. Cancellations and Changes
a. Cancellations or changes to your order must be made within a reasonable time frame before the scheduled delivery or pick-up time.
b. Refunds for cancellations or changes may be subject to our Refund Policy (outlined separately).
c. We reserve the right to cancel or refuse any order at our discretion, providing a full refund if payment has already been made.
5. Food Safety and Allergies
a. We strive to maintain the highest standards of food safety and hygiene. However, please be aware that our food may contain allergens or come into contact with allergens during preparation.
b. It is your responsibility to inform us of any allergies or dietary restrictions when placing your order. We will make every effort to accommodate your needs, but we cannot guarantee the complete absence of allergens.
6. Intellectual Property
a. All content and materials provided through our services, including but not limited to logos, trademarks, images, and text, are our intellectual property and are protected by copyright laws.
b. You may not use, reproduce, or distribute any of our intellectual property without prior written consent from us.
7. Limitation of Liability
a. We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of profits, data, or business opportunities.
b. Our liability, if any, shall be limited to the amount paid for the specific order in question.
8. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].